Terms of Service

Last updated: 22 June 2026 · Version 1.1

These Terms govern your use of the Bunny Rewards app and website (the “Service”), operated by BYTE BUNNY S.L.U. (CIF B22465694), Avda. Tres de Mayo 30, Planta 1, Edif. Ahlers, 38005 Santa Cruz de Tenerife, Spain(“we”). By creating an account you agree to these Terms. If you do not agree, do not use the Service.

1. Who can use Bunny

The Service is set up and managed by a parent or legal guardian aged 18+. By creating a family you confirm you are the parent/guardian of the children you add and consent to the processing described in our Privacy Policy. Children use the Service only through a profile created and supervised by their parent.

2. Accounts

You are responsible for keeping your login credentials secure and for activity under your account. Children do not have their own credentials; they join via a parent-issued code.

3. Acceptable use

• Don't upload unlawful, harmful, or infringing content.
• Don't attempt to break, overload, reverse-engineer, or abuse the Service.
• Use the Service only for your own family's personal, non-commercial chores and rewards.

4. Stars, points & rewards

Stars and points are an in-app motivational mechanic with no monetary value, are not redeemable for cash, and cannot be transferred or sold. Real-world rewards are arranged and fulfilled by you, the parent — Bunny is not a party to them.

5. Premium subscriptions

Premium is an optional paid plan purchased on the web via Stripe (no in-app purchase). It may include a free trial; unless cancelled before the trial ends, it converts to a paid subscription. Premium is billed monthly or yearly and auto-renews until you cancel. Prices and taxes are shown at checkout; we will give you notice of any price change before it takes effect. You can manage or cancel anytime through the customer portal (from the app, Settings → Subscription); cancellation takes effect at the end of the current billing period.

Immediate access & right of withdrawal. Premium is a digital service that starts as soon as you subscribe. By starting Premium you expressly request that we begin immediately and you acknowledge that you therefore lose the statutory 14-day right of withdrawal once access has begun. You can still cancel at any time as described above; beyond your mandatory legal rights, payments already due for the current period are non-refundable. For any refund question, contact info [at] bytebunny [dot] com.

6. Content & license

You and your family retain ownership of the content you upload. You grant us a limited licence to host and process that content solely to operate the Service for you. You are responsible for the content your family uploads.

7. Service changes & availability

We may update, change, or discontinue features. We aim for high availability but do not guarantee the Service will be uninterrupted or error-free.

8. Disclaimers & liability

The Service is provided “as is” to the extent permitted by law. To the maximum extent permitted by applicable law, our liability for the Service is limited. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including your mandatory consumer-protection rights.

9. Termination

You may stop using the Service and delete your family at any time. We may suspend or terminate access for breach of these Terms.

10. Complaints & dispute resolution

If something is wrong, please contact us first at info [at] bytebunny [dot] com — we want to put it right. As an EU consumer you may also be able to use an alternative dispute resolution (ADR) body or your national consumer authority, and for data-protection matters you may complain to your supervisory authority (in Spain, the Agencia Española de Protección de Datos, AEPD).

11. Changes to these Terms

We may update these Terms. We will post any changes here and update the date and version above; material changes will be notified in-app. Continuing to use the Service after a change means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of Spain, with the courts of Santa Cruz de Tenerife having jurisdiction, without prejudice to any mandatory consumer-protection rules of your country of residence.

13. Language

These Terms are offered in English, Russian, and Spanish for your convenience. The English version is the authoritative version; if there is any conflict, the English text prevails.

14. Contact

BYTE BUNNY S.L.U. (CIF B22465694), Avda. Tres de Mayo 30, Planta 1, Edif. Ahlers, 38005 Santa Cruz de Tenerife, Spain · info [at] bytebunny [dot] com.